AssistMedix Privacy Policy

Last modified: 8/20/2026

At AssistMedix (“AssistMedix,” “we,” “us,” or “our”), we understand that you care about how your personal information is handled, and we take your privacy seriously. This Privacy Policy describes how we collect, use, and share information from individuals who access or use the AssistMedix website at www.assistmedix.com (the “Site”).

Your use of the Site is at all times subject to our Terms of Service, which incorporates this Privacy Policy.

This Privacy Policy applies only to our data collection and processing activities and covers visitors to the Site with respect to information they share with AssistMedix, or that AssistMedix collects through the Site. By using the Site, you consent to this Privacy Policy and agree to its terms.

Information We Collect

Whenever we ask you to provide personal information, we will make clear what we are collecting and why at the point of collection.

If you contact us directly, we may receive information such as your name, email address, phone number, the contents of your message and any attachments, and any other information you choose to provide.

When you request a free consultation, we may ask for contact information such as your name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in a number of ways, including to:

  • Communicate with you, directly or through our partners, including for customer service;
  • Send you updates and other information about the Site and our services, and for marketing and promotional purposes;
  • Provide, operate, and maintain our services;
  • Improve, personalize, and expand our services;
  • Understand and analyze how you use the Site;
  • Develop new products, services, features, and functionality; and
  • Identify and prevent fraud.

Log Files

AssistMedix follows the standard practice of using log files, which record visitors when they access websites. The information collected may include internet protocol (IP) addresses, browser type, internet service provider (ISP), date and time stamps, referring and exit pages, and the number of clicks. This information is not linked to anything personally identifiable and is used to analyze trends, administer the Site, track how visitors move through the Site, and gather general demographic information.

Cookies and Web Beacons

Like most websites, AssistMedix uses cookies. Cookies store information such as visitors’ preferences and the pages they access or visit on the Site. We use this information to optimize your experience by customizing our content based on your browser type and other information. You can disable cookies through your browser settings; instructions for managing cookies are available on each browser’s website.

Advertising Partners

Third-party ad servers or ad networks may use technologies such as cookies, JavaScript, or web beacons in advertisements and links that appear on the Site and are sent directly to your browser. When this happens, they automatically receive your IP address. These technologies help measure the effectiveness of advertising campaigns and personalize the ad content you see. AssistMedix has no access to, or control over, cookies used by third-party advertisers. You can disable cookies through your browser settings.

Third-Party Privacy Policies

This Privacy Policy does not apply to advertisers or links to third-party websites that may appear on the Site. We encourage you to review the privacy policies of any third parties for information on how they handle your personal data, including how to opt out of certain options.

Sharing of Information with Third Parties

We may share your information with certain third parties in limited circumstances, including to comply with the law, prevent fraud or imminent harm, and protect the security of our network and services. We do not share personal information with third parties that we have reason to believe would use it for their own direct marketing purposes.

If we go through a business transition — such as a merger, acquisition, corporate reorganization, or sale of assets (including any transfer as part of an insolvency or bankruptcy proceeding) — your personal information may be among the assets transferred. We may also disclose your information to third parties in connection with the potential or actual financing, insuring, sale, or other disposal of all or part of our business or assets, including to evaluate whether to proceed with such a transaction. Except where disclosure is required by a court order, we will require any such parties and successors to treat your information in accordance with this Privacy Policy and to use it only for the purposes for which it was collected.

We reserve the right to release information to law enforcement or other government officials where we consider it necessary to comply with applicable law. We may disclose personal information (i) if required by law, government order, or legal process; (ii) to protect and defend our property or our legal, regulatory, or business interests; or (iii) in urgent circumstances, to protect the health or personal safety of any individual. We may also share or disclose your information with your express consent.

Data Security and Retention

We have taken physical, organizational, administrative, and technical measures to safeguard the information we collect. While we work to protect the integrity and security of our network and systems, we cannot guarantee the absolute security of your information.

We retain personal data for as long as reasonably necessary to provide our services, carry out our legitimate business purposes, comply with applicable law, and prevent harm, as described in this Privacy Policy.

Privacy Notice for California Residents

If you are a California resident, the following additional disclosures apply under the California Consumer Privacy Act (“CCPA”).

What rights do I have and how may I exercise them?

California residents may have the right to understand how we collect, use, and disclose their personal information; to access that information; to request that we delete or correct certain information; and to exercise these rights free from discrimination. You may exercise these rights by contacting us at [PRIVACY@ASSISTMEDIX.COM]. Please note that the CCPA limits these rights in certain situations — for example, by restricting the disclosure of certain sensitive information in response to an access request and limiting when a deletion request must be honored.

Categories of information we collect, use, and disclose.

Please see the “Information We Collect” section above. We do not sell the personal information of our users.

Do Not Sell My Personal Information.

California residents have the right to opt out of the “sale” of their personal information. AssistMedix does not sell your personal information to third parties for monetary or other valuable consideration, so we do not offer an opt-out process for sales because we do not engage in them.

Do Not Share My Personal Information.

California residents have the right to opt out of the “sharing” of their personal information. AssistMedix may use third-party analytics and targeted-advertising features provided by our marketing partners. These features may involve disclosing your personal information to third parties, which may qualify as “sharing” under the CCPA. To opt out, please use the cookie management tool to set your cookie preferences as described above, or contact us using the “Contact Us” section below.

Information for Users in Europe

If you are located in the European Economic Area (“EEA”), the United Kingdom, or Switzerland (collectively, “Europe”), the following additional disclosures apply.

What rights do I have and how may I exercise them?

Data subjects in Europe have the following rights regarding their personal data:

  • Access. You can request information about, or copies of, the personal data we hold about you.
  • Rectification. If you believe any personal data we hold about you is incorrect or incomplete, you can ask us to correct or complete it.
  • Erasure. You can request that we erase some or all of your personal data.
  • Portability. You can ask for a copy of your personal data in a machine-readable format and request that we transmit it to another controller where technically feasible.
  • Objection. You can object to our further use or disclosure of your personal data for certain purposes, such as direct marketing.
  • Restriction. You can ask us to restrict further processing of your personal data.
  • Complaint. You have the right to lodge a complaint about our data practices with the supervisory authority in your country or EEA Member State.

Requests or inquiries under this section should be directed to us at [PRIVACY@ASSISTMEDIX.COM]. Please note that in some cases we may not be able to fully comply with a request — for example, requests that are frivolous or impractical, that may affect the rights of others, or that fall outside our legal obligations. In those situations we will still respond to explain our decision. We may also need additional information, which may include personal data, to verify your identity and the nature of your request.

Legal Bases for Processing

We will only process your personal data where we have a legal basis to do so. The applicable basis depends on the type of data and the context, and may include:

  • Where you have given consent, which you may withdraw at any time;
  • Where processing is necessary to provide services or perform our obligations to you;
  • Our legitimate interests or those of others — such as improving, personalizing, researching, and developing our services, marketing new features or products, and promoting safety and security; and
  • Where necessary to comply with a legal obligation, to protect your interests or those of others, or to perform a task carried out in the public interest.

We may use your personal data for reasons not described in this Privacy Policy where permitted by law and where the reason is compatible with the purpose for which we collected it. If we need to use your personal data for an unrelated purpose, we will notify you and explain the applicable legal basis.

Personal Data Retention

To determine the appropriate retention period for your personal data, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we hold it and whether we can achieve those purposes by other means, and applicable legal requirements.

Data Protection Contact

AssistMedix is the controller of the personal data processed in connection with our services. You can reach us at [HELLO@ASSISTMEDIX.COM].

Contact Us

Feedback, comments, requests for technical support, notices, and other communications about this Privacy Policy can be sent to:

Email: [HELLO@ASSISTMEDIX.COM]